Frequently Asked Questions
Everything you need to know about shopping with Tachyeshop
What shipping methods do you offer and how long does delivery take?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days, while expedited shipping arrives within 1-3 business days depending on your location.
What is your return policy?
You can return any unused and unopened items within 30 days of purchase. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Tachyeshop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package in real-time.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Are the products on Tachyeshop covered by a warranty?
Most electronic and household items come with a 1-year manufacturer warranty. Please check the individual product description page for specific warranty details.